HELLO AND THANK YOU FOR VISITING US

Return Policy

At Ash+Ivory we stand behind all of our quality products. But, we do understand if one of our products isn't working for you or your home and you would like return it.

{Please see product return information below.)

LETTER BOARDS:

If you are unsatisfied with your letter board, you have 30 days from purchase date to request a return. It must be in the original packaging with letters still assembled to be returnable. You are responsible for paying for return shipping. Once the product has arrived in our warehouse we will return the full purchase price minus shipping cost.

INSTANT DOWNLOADS:

These are non-returnable items. If you are unsatisfied, please send us an email with your questions or complaints to info@ashandivory.com.

PILLOWS:

If you are unsatisfied with your pillow cover, you have 30 days from purchase date to request a return. It must be in the original condition to be returnable. You are responsible for paying for return shipping. Once the product has arrived in our warehouse we will return the full purchase price minus shipping cost.